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Frequently asked questions

What to know before using Evarlio

Straight answers about the product, AI, delivery, credits, account access, privacy, and payments.

Last updated: August 21, 2026

Is Evarlio a resume generator?

Resume drafting is one part of the product, but it is not the starting point. Evarlio first helps you maintain a reusable record of career facts, compare those facts with a job description, and choose relevant evidence. It then creates an editable role-specific resume and interview-preparation brief, with related cover-letter and application-tracking tools.

Does the AI invent experience or qualifications?

It is designed not to. Candidate facts must come from information you provide or confirm; the job description is used for relevance, not as evidence about you. Safeguards reduce unsupported additions, but no AI system is error-free. You must review every draft and remove or correct anything you cannot support.

What do I receive from one generation credit?

One completed credit delivers two digital results to your signed-in workspace: an editable, role-focused resume and an interview-preparation brief. Drafting a cover letter for that saved application, editing, copying, viewing history, and exporting do not use another generation credit.

How and when is the service delivered?

Evarlio is an online digital service with no physical shipping. After a successful generation, the result is saved to the application workspace for review and export. A failed, cancelled, or incomplete generation is designed not to consume a credit or to restore it automatically.

Which files and languages are supported?

You can import PDF, DOCX, TXT, Markdown, or pasted text. Scanned or unsupported documents may be rejected. The product supports Simplified Chinese, general English, US English, and UK English, and can export resume drafts as PDF, DOCX, or Markdown.

Does Evarlio apply to jobs or send messages for me?

No. Evarlio does not submit applications, email employers, arrange interviews, or make hiring decisions. You choose what to export, who receives it, and what is ultimately sent.

How do I access my account?

Enter your email on the Account page and verify the code. Your first verification opens your account; you can keep using email codes without a password. To add password sign-in to the same account, request a password setup link in Account settings. Google and email-password sign-in remain available.

Can I pay now, and is it a subscription?

When a credit pack is shown as available on the Pricing page, signed-in accounts can purchase it. Credit packs are one-time purchases, not subscriptions, and will not renew automatically.

Will paid credits expire?

Paid credits do not expire while both your account and the service remain active. They are non-transferable, may not be resold, and have no cash-redemption value. Free or promotional credits may have separately disclosed limits.

How will refunds and payment disputes work?

A purchase that remains entirely unused is eligible for a full refund when requested within 14 days and verified. Completed digital service is generally not refundable for change of mind, subject to mandatory rights. Duplicate, unauthorized, incorrect, or failed charges are reviewed through support and the payment provider. See the Refund & Dispute Policy for the full rules.

How do I access, correct, export, or delete my data?

You can edit and delete many career and application records in the product and export your master profile. For a complete data-access request or account deletion, contact support from your account email. We may verify account ownership and may retain limited records where security, disputes, or law require it.